FAQs and Answers about Financial Cents
Yes, you will have access to all the features that Financial Cents Accounting CRM Software has to offer during your free trial. Our CRM features include:
- A dashboard that provides a bird’s eye view of all projects
- The ability to delegate work and set deadlines
- The ability to see team capacity and reassign work
- Reports that give you insights into how work is progressing
- Time tracking that works both manually and automatically
- Client profiles for accessing client information
- Automations to reduce the time spent on manual work
You will also be able to invite your entire firm to use the solution and be able to upload all your client information.
Offering best-in-class customer support is the core of our business. We understand that you are busy and don’t have time to wait for someone to get back to you after a few hours. That is why we promise quick and responsive support with responses within 15 minutes. We offer live chat support directly inside the app so our team can. If we can’t solve your issue via chat, we will jump on the phone or zoom to quickly resolve your issues.
Offering best-in-class customer support is the core of our business. We understand that you are busy and don’t have time to wait for someone to get back to you after a few hours. That is why we promise quick and responsive support with responses within 15 minutes. We offer live chat support directly inside the app so our team can. If we can’t solve your issue via chat, we will jump on the phone or zoom to quickly resolve your issues.
Our system allows you to send your clients’ automated requests for data needed to complete your work. It will also follow up with them until they complete the request, so you never have to chase down your clients again. This automation allows you to spend less time chasing clients for information and instead focus on what matters most—getting your work and projects completed on time.
- Capacity management: Get a complete picture of everyone’s capacity at a glance so you can easily re-assign work for overburdened staff.
- Effective hourly rate: Identify which fixed fee clients are over budget and out of scope. You can use this data to fix your monthly engagements and increase firm profitability.
- Time tracking: See how many hours it’s taking your staff to complete work compared to the budgeted and billable hours.
- Client tasks: Find completed and incomplete client tasks so you can set up automations to follow them up.
- Team activity: Know what your team is currently working on. PS: Your team must be tracking time for you to see what they are working on.
We offer several reports that give you insights to help you identify bottlenecks in your process, drive efficiencies, and boost your firm’s profitability. Some of those reports include:
- Capacity management: Get a complete picture of everyone’s capacity at a glance so you can easily re-assign work for overburdened staff.
- Effective hourly rate: Identify which fixed fee clients are over budget and out of scope. You can use this data to fix your monthly engagements and increase firm profitability.
- Time tracking: See how many hours it’s taking your staff to complete work compared to the budgeted and billable hours.
- Client tasks: Find completed and incomplete client tasks so you can set up automations to follow them up.
- Team activity: Know what your team is currently working on. PS: Your team must be tracking time for you to see what they are working on.
Yes, you can easily integrate your time tracking with Quickbooks. It will automatically push all the time tracked in FC to Quickbooks so you can easily invoice your clients and manage payroll.