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Email management and integration for accounting firms

Get control of your inbox

Financial Cents email integration brings your Gmail or Outlook inbox into the platform where you manage client work.

Proudly built for small firms — and designed to grow with you.

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A screenshot of an email inbox displaying several messages related to financial statements, meetings, and document sharing. Gmail and Outlook icons appear at the top right of the screen.
“I have it connected so my virtual assistant can be in my email without having my Microsoft credentials… I love it! It was the whole reason I looked at this product and went with it. It’s been a game changer.” A woman with wavy, light brown hair smiles at the camera. She is wearing a patterned top with a dark jacket. The background is plain white.

Lynn Mayer Foss

Lynn Foss Accounting LLC 

Track all emails between your teams and clients

No need to be cc’ed on emails anymore. Each client profile automatically displays all emails to and from the client to any member of your staff. 

You will have full visibility into who last spoke to a client, when, and about what.

An email inbox interface shows a list of messages from various senders, with subject lines such as Document shared with you: tax-doc.pdf and Year-End Financial Statements Review Request.
A project management dashboard displays client emails for Monthly Bookkeeping. Two email messages from Adeline Collins discuss updates and questions about bookkeeping tasks, with options to view the full conversations.

Pin important client emails to relevant client work

Easily pin client emails to related work so your team has all the information and context they need to get their work done.

Turn your inbox into a to-do list so nothing slips through the cracks

Stay on top of ad hoc client requests by easily turning any email into a project, delegating it to your team, and tracking its progress in one place.

A dashboard shows an email inbox interface with a message selected. A dropdown menu offers options to create a project from scratch or a template. The “Compose” button is visible at the top right.
A project management dashboard displays client emails for Monthly Bookkeeping. Two email messages from Adeline Collins discuss updates and questions about bookkeeping tasks, with options to view the full conversations.

Communicate with clients faster

Quickly respond to your client from within Financial Cents so you don’t have to switch between different tabs.

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Step inside Email Integration to see how Financial Cents brings client emails into one centralized place.

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Email Integration

Email integration features

Focused client inbox

Declutter your inbox with a 
focused folder that just shows
client emails

Turn emails into tasks

Manage ad hoc email requests
 by easily turning an email into
a project

Pin emails to work

Share and organize important emails by pinning them to projects

Email clients from FC

Communicate with clients by sending emails from within Financial Cents

Email audit trail

Track all email conversations between your firm and clients

Team collaboration

@mention and collaborate on client emails with team members

2 way sync

Seamlessly sync with Gmail & Outlook so you don’t have to manage multiple inboxes

Shared inbox

Integrate multiple email inboxes into one view to ensure nothing slips through the cracks

Loved by over 10,000 accountants, bookkeepers and CPAs

Email Management for Accounting FAQs

What is email management for accounting firms?

Email management for accounting firms is how you organize, track, and respond to client emails so nothing gets missed. Good email management keeps all your client communication in one place, ties each email to the client and work it’s about, and makes it clear who on your team is handling it.

Why is email management important for accounting firms?

Your firm handles a steady stream of client requests, questions, and document submissions by email. Without a system, requests get buried, deadlines slip, and your team can’t see what’s been said to a client. Centralized email management keeps every request visible, assigned, and tracked.

What is the email integration feature in Financial Cents?

Email integration connects your Gmail or Outlook account to Financial Cents, so you can read, send, assign, and track client emails inside the same platform where you manage client work, without switching between tools.

Do I need to change my email provider to use Financial Cents?

No. You connect your existing Gmail or Outlook account, and two-way sync keeps Financial Cents and your inbox up to date, so you don’t have to manage two inboxes.

Can I turn client emails into tasks or projects?

Yes. You can turn any client email into a task or project, assign it to a team member, and track its progress, so ad hoc client requests don’t fall through the cracks.

Can I pin emails to client work?

Yes. You can pin important client emails to the related project, so whoever is doing the work has all the information and context they need in one place.

How does Financial Cents track email communication across my team?

You don’t need to be cc’ed on every email. Each client profile automatically shows every email between that client and anyone on your team, so you can see who last spoke to a client, when, and about what.

What is a focused client inbox?

A focused client inbox filters out non-client emails, so you see only the messages that matter to your client work and important client emails don’t get buried.

Can my team or virtual assistant access my inbox without my login?

Yes. The shared inbox brings multiple email inboxes into one view, so your team or virtual assistant can see and handle client emails without you sharing your email credentials.

Can I @mention team members on client emails?

Yes. You can @mention team members on a client email to bring them into the conversation or ask for input, without forwarding the email.

Can I email clients directly from Financial Cents?

Yes. You can reply to client requests, follow up on work, and send emails directly from Financial Cents, so you don’t have to switch tabs.

Is email integration in Financial Cents secure?

Yes. Financial Cents connects to Gmail and Outlook through their official secure connections, so your team never needs your email password. See the Security page for how Financial Cents protects your data.

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