You should never start a client’s project without an engagement letter. It is the foundation of a successful working relationship, and it outlines the terms and scope of services between your firm and the client.

Using engagement letters can help protect your business by reducing misunderstandings and mitigating legal risks. It also lets you establish clear communication, avoid scope creep, and build trust with your clients right from the start.

In this guide, we’ll walk you through how to create a professional tax engagement letter and provide a free template to simplify the process.

What is a Tax Engagement Letter?

A tax engagement letter is a written agreement that details the work a tax professional will do for a client and the client’s responsibilities in the process. It serves as a legal agreement and clearly defines the services you’ll provide, the payment terms, and any other important details related to the engagement.

Tax engagement letter template sample

It doesn’t only protect you, but it also protects the client by clarifying what you will or will not do during the course of the engagement. Similarly, it outlines the client’s obligations, like providing accurate financial records and meeting deadlines. That way, if any party fails to fulfill their responsibilities, there’s a clear reference point to resolve the issue and avoid potential disputes.

By setting clear expectations upfront, the engagement letter helps you build a professional and transparent working relationship.

Why Your Tax Firm Needs a Tax Engagement Letter

Some of the benefits you get by using engagement letter for client projects include:

A tax engagement letter reduces the legal risk for both parties in case things go wrong. If a dispute arises, such as a client claiming that you didn’t complete a task as agreed, the letter serves as evidence of what you promised.

For example, if a client sues for errors in their tax filing, the engagement letter can show that the scope of your work was limited to preparing tax returns and not advising on tax strategies. This clarity helps reduce the chances of legal complications and minimizes potential liability.

Setting Clear Boundaries For The Services Provided

An engagement letter ensures that you and the client know exactly what services are included and what is not. For example, if you’re hired to prepare a tax return, but the client later asks you to represent them in a tax audit, the letter can clarify that such additional services require a separate agreement.

By setting these boundaries, you can avoid misunderstandings and prevent clients from expecting services outside the agreed-upon scope.

Establishing Payment Terms And Conditions

The letter outlines how and when the client will pay you for your services, reducing the risk of payment disputes. For example, it may state that payment is due upon completion of the tax return or that clients must pay in installments.

And if the client defaults, you can charge late fees, stop work until payment is made, or even terminate the agreement as stated in the agreement.

Key Components of a Professional Tax Engagement Letter

Identification of Parties

The purpose of this is to specify who is entering into the agreement by stating the full names of the tax professional or firm providing the services and the client receiving them. Defining the parties involved ensures there is no ambiguity about who is responsible for fulfilling the terms of the agreement.

It’s especially important if you work with multiple clients or if the client represents an entity, such as a business, to avoid confusion about the specific individuals or organizations covered under the engagement.

For example:
“This agreement is made and entered into on [date] by and between:

  • [Tax Professional’s Full Name or Firm Name], located at [address], referred to as the ‘Tax Professional’; and
  • [Client’s Full Name or Business Name], located at [address], referred to as the ‘Client.’

Both parties acknowledge and agree to the terms outlined in this engagement letter.”

Scope of Services

The section is very important. It’s where you clearly define the specific tasks and services you’ll perform for the client so you both are in agreement, preventing confusion or unrealistic expectations.

This section also sets boundaries by explicitly stating what is not included in the engagement, which helps prevent “scope creep”—when clients request additional work outside the original agreement without renegotiating terms.

For example:
“We will provide the following services:

  • Prepare your individual income tax return for the 2024 tax year, including Form 1040 and Schedule A.
  • Electronically file the completed tax return with the IRS and applicable state authorities.

Any additional services requested outside the scope of this agreement will require a separate written agreement and may incur additional fees.”

Responsibilities of Both Parties

Here, the letter outlines what each party is responsible for during the engagement. It ensures that you and the client know your roles and obligations, which helps avoid delays, errors, or disputes.

For the tax professional, this section typically covers duties such as preparing and filing tax returns accurately and within the agreed-upon timeframe based on the information provided by the client.

For the client, it emphasizes their responsibility to provide complete and accurate information, respond to requests promptly, and meet any deadlines necessary for the professional to complete their work.

This section also clarifies the consequences if responsibilities aren’t fulfilled, such as delays or additional fees.

For example:
“Responsibilities of the Tax Professional:

  • We will prepare your 2024 federal and state income tax returns based on the information you provide.
  • We will ensure that the tax returns are completed in compliance with applicable laws and regulations.

Responsibilities of the Client:

  • You agree to provide all relevant financial records and tax documents, including income statements, expense records, and prior-year tax returns, no later than [specific date].
  • You are responsible for ensuring that the information you provide is complete and accurate.
  • You must notify us of any changes to your financial situation or personal details (e.g., address, marital status) that could affect your tax filings.

If the requested documents or information are not received by the specified deadline, we cannot guarantee the timely filing of your tax returns, and additional fees may apply.”

Fees and Payment Terms

Now it’s time to outline the costs of your services and how and when you expect the client to pay. It’s necessary to prevent misunderstandings about fees later on.

It can include:

  • The fee structure (e.g., flat fee, hourly rate, or per-project cost).
  • When payment is due (e.g., upon completion of services, in advance, or in installments).
  • Any additional charges, such as late fees or charges for services outside the scope of the engagement.
  • Accepted payment methods (e.g., check, credit card, or bank transfer).

For example:
“Fees and Payment Terms:

  • Our fee for preparing your 2024 federal and state income tax returns is $500. This fee is based on the complexity of your return and the information provided.
  • Payment is due upon completion of the tax return and before filing. We accept payment via check, credit card, or bank transfer.
  • Additional services, such as representation during an audit or tax planning, will be billed separately at a rate of $150 per hour.
  • Late payments will incur a 2% monthly interest charge. If payment is not received within 30 days of the invoice date, we reserve the right to suspend further work until the account is settled.”

Confidentiality

Every tax engagement letter needs to be confidential because it shows your client that their private information is safe with you. This section explains how you’ll handle the personal and financial details they share with you and clarifies that their information won’t be disclosed to anyone unless the law requires it.

Why does this matter? Clients are trusting you with sensitive data like their Social Security number, income, and financial records, so you need to assure them their data is safe.

For example:
“We take your privacy seriously. Any personal or financial information you share with us will stay confidential and won’t be shared with anyone outside our team, except as required by law (like if the IRS requests it). If we need to involve a third party—say, for technical support—we’ll always get your permission first.

Document Retention Policy

A document retention policy in your engagement letter tells the client how long you’ll keep their records and what happens to them afterward. This is important because clients like to know that you’re not holding on to their documents indefinitely and that you’re disposing of them when no longer needed.  T

This policy shows that you’re organized and professional in handling important documents.

For example:
“We’ll keep copies of your tax return and any supporting documents on file for five years after the filing date. After that, the documents will be securely destroyed. If you need access to your records within that time, just let us know! However, we recommend that you keep your own copies as well for your records.”

Dispute Resolution

No one hopes for a dispute, but there’s a chance it’ll happen, and this section covers what to do in that situation. It might be that you try to settle issues through mediation or arbitration first, instead of jumping to court (which is advisable).

For example:
“If there’s ever a disagreement about our work, we’ll first try to resolve it through open communication. If that doesn’t work, we agree to use mediation before taking any legal action. This means a neutral third party will help us find a fair solution without the need for court involvement.”

Termination Clause

Sometimes, engagements need to end early—maybe the client isn’t providing the documents you need, or they decide to switch to another professional. The termination clause explains how you or the client can end the agreement and what happens next.

For example:
“Either of us can end this agreement at any time by giving written notice. If you choose to terminate, you’ll still need to pay for any work we’ve completed up to that point. If we need to end the engagement (for example, if we don’t receive required documents), we’ll let you know and explain why.”

Governing Law

Laws can vary from place to place, so if you and your client are in different locations, which state or country’s laws will apply if there’s ever a legal issue related to the engagement? That’s what this section covers.

Usually, your location determines the governing law because you’re the one offering the services and, therefore, the jurisdiction where you operate often applies. However, you can negotiate this if the client is in a different state or country by choosing a neutral location or the location most relevant to the specific engagement.

For example:
“This agreement is governed by the laws of the state of [Your State]. If there’s ever a legal issue, it will be resolved under these laws.”

Signature Lines

The engagement letter isn’t legally binding with signatures. Both parties have to sign to show that they agree to the terms of the engagement letter.

For example:
“By signing below, both parties agree to the terms of this engagement letter:

Tax Professional:
Name: [Your Name]
Signature: _________________________ Date: _______________

Client:
Name: [Client’s Name]
Signature: _________________________ Date: _______________

If the client is a business, you may also include a line for the person signing on behalf of the business, like:
Authorized Representative for [Business Name]:
Name: _________________________ Title: ___________________”

Download Your Free Tax Engagement Letter

Your free tax engagement letter

Tax Engagement Letter

Best Practices for Creating an Engagement Letter for Tax Services

When putting together an engagement letter for tax services, following some best practices can make the process smoother for both you and your client. Here are some of them.

1. Use Clear and Concise Language

Keep things simple and to the point, like you’re explaining something to your grandmother. Avoid legal jargon that could confuse your client. You want to make sure they understand exactly what they’re agreeing to, so clear language is key.

2. Be Specific About the Scope of Services

Lay out exactly what you’re going to do for the client. The more specific you are, the less room for confusion later. If you’re just filing their taxes, say that. If you’re offering other services, like tax planning, make sure that’s clear too. Clients can sometimes expect more than you’ve agreed to. So, the more detailed you are, the better!

3. Clearly Define Responsibilities

Make sure both you and your client know who’s responsible for what. You might be handling the paperwork, but the client must provide you with all the necessary information. Make this clear so both sides know what’s expected to avoid delays or extra unpaid work.

4. Customize the Letter to Each Client

Each client is different, so don’t just copy-paste the same letter for everyone. Adjust it based on their specific needs. Whether it’s an individual tax return or a more complex business situation, tailor your engagement letter to fit.

5. Review and Update Regularly

As your practice or the laws change, so should your engagement letter. Regularly reviewing and updating the letter ensures that it stays relevant and aligned with current rules. You can do a quick review each year, especially after tax season, so you’re always ready for the next one.

6. Always Require a Signature

No matter how friendly the client is, always get a signature (whether electronic or wet.) This makes the letter a legally binding agreement and gives both sides peace of mind. Without it, the terms aren’t official.

Simplify Your Client Tax Engagements with Financial Cents

Financial Cents engagements overview

Managing tax engagements can be a lot of work, but Financial Cents, a practice management software, can streamline the entire process from creating the actual engagement letters to invoicing clients. Here are some ways our software can help.

Engagement Letter Creation

Financial Cents lets you create professional engagement letters in no time with our AI feature. Once created, you can save your letter as a reusable template, making it easy to customize and send directly through the platform.

No need to manually draft letters, save them as PDFs or Word documents, and attach them to emails every time. This streamlined process saves you time, reduces errors, and ensures a consistent, professional client experience.

Outlining And Scoping Of Your Services

outline and scope your services in your engagement letter

With Financial Cents, you can clearly outline the scope of your services for each client. You can add specific services to the engagement letter, detailing everything you will (and won’t) do. You can also easily modify the scope based on the client’s needs or the complexity of their situation.

Upfront Client Payment Information Collection

Financial Cents makes it simple to collect client payment information upfront and set up automatic reminders for clients to sign the letter, reducing the back-and-forth and manual follow-ups.

You can easily include payment terms in the engagement letter and send it to the client. For example, stating that the client is due to pay in full upon signing the engagement letter as it’s a one time service. Or that they will pay at the beginning of every month if it’s a monthly bookkeeping service engagement.

Then when the client has signed the engagement, you can require them to add their payment information to the doc. Or to add their payment information before signing. Whichever works for you;

Getting Clients To Sign And Agree To Your Terms Electronically

Financial Cents also allows for e-signatures. In a few clicks, your client can review and sign the engagement letter, agreeing to your terms instantly. This speeds up the process and makes it more convenient for everyone involved.

Invoice Auto-generation And Activation Once The Engagement Letter Is Signed

automatically create invoice from your engagement letter

Once the engagement letter is signed, Financial Cents automatically generates the invoice based on the agreed-upon services and terms. The platform also activates and sends the invoice to the client which you can track its payment status in real time. You can also set up when you want payment reminders to be sent to your client. No more creating invoices manually and checking in on the client.

Financial Cents helps manage your client tax engagements, saving you time, reducing errors, and keeping your tax practice organized so you focus on what really matters: serving your clients.

Use Financial Cents to manage firm and all your tax engagement letters today.