Best for:
-
Firm owners and managers struggling to get their teams to complete tasks on time.
-
Firm owners and managers looking to improve team performance and consistency.
-
Accountants and bookkeepers who want visibility into their workload to plan their time well.
Tight deadlines and heavy workload aside, projects won’t get done on time if no one is accountable for tasks, and you can’t hold anyone responsible without assigning them the tasks beforehand.
The average accounting team is pressed for time, making it easier for team members to forget tasks that were not explicitly assigned to them.
This leads to missed deadlines, burnt-out teams, and dissatisfied clients.
That is why accounting, bookkeeping, and CPA firm owners use the Financial Cents task assignment feature to clarify team roles for all projects. This keeps their teams aligned, engaged, and efficient.
Here’s how they do this👇
A Step-by-Step Guide
Step 1: Identify Tasks to Assign
Every task in an accounting firm can be assigned, but some tasks are easier and more important to delegate than others. These include:
- Recurring Tasks: the tasks your team performs repeatedly should be delegated to a team member, who will be responsible for their delivery on an ongoing basis.
You wouldn’t want to repeatedly assign the same tasks every day, week, or month before they can be completed. - High-Priority Tasks: sometimes, 80% of project success comes from 20% of the tasks.
These tasks should be thoughtfully and proactively assigned. - Complex Tasks: tasks that require specialized knowledge, like complex tax work, should be delegated to the most qualified hands first. Other team members can easily pick up the remaining tasks.
Step 2: Standardize Workflows in Financial Cents
The workflow templates in Financial Cents make it easier to assign tasks at scale.
Watch this short video to see how:
Step 3: Create Projects and Assign Tasks
This is where you create a project and assign the tasks to team members. You can create a project manually or use one of your pre-existing templates.
Here’s a good example 👇
Step 4: Monitor Team Progress and Provide Support
Tracking tasks in Financial Cents is equivalent to tracking projects in the workflow dashboard.
This short video shows how it works👇
Step 5: Review and Optimize the Process
As long as accounting regulations and client needs are changing, you’ll need to review and adjust your system of delegating work to ensure client satisfaction at scale.
Here are two ways to do it:
- Gather Feedback from Your Team: your team members will likely be first (and best positioned) to spot the changes needed in your workflows and system of assigning tasks.
- Update Workflows: use your team member’s feedback to adjust your workflows and templates to reflect evolving task management needs and position your firm for efficiency.
Why Effective Task Assignment is a Game Changer
Every well-run firm requires a clear sense of ownership for the individual tasks in each project.
Effective delegation helps you cultivate an ownership mindset by giving your team members the responsibility for tasks and providing them the context and resources to finish the work.
Without it, multiple team members could end up working on the same task, which would amount to a waste of billable hours.
Improve Employee Engagement With Effective Delegation
Effective task assignment is a major reason for missed deadlines in accounting firms. It requires you to:
- Define the purpose of a task
- Provide the context for the work
- State the expected outcome
- Communicate the deadline for completing the task
- Provide the resources to get it done
Financial Cents enables you to clarify these variables to prevent confusion and redundancy.
The task assignment feature helps your team members understand their role in delivering the quality of client service everyone will be proud of. This increases employee confidence and engagement, resulting in a more profitable firm.
Start delegating clearly with Financial Cents today. Click here to start a 14-day Free Trial.
Many of the other tools are poor at managing updates and bugs. Some use subcontracted developers, providing real client data samples. Others have suffered breaches without proper notifications.
Of the pre-built systems out there, I do think Financial Cents has a solid offering.
One of my top goals is to make the process easier for clients. Glad I made the switch!
Many of the other tools are poor at managing updates and bugs. Some use subcontracted developers, providing real client data samples. Others have suffered breaches without proper notifications.
Of the pre-built systems out there, I do think Financial Cents has a solid offering.
One of my top goals is to make the process easier for clients. Glad I made the switch!
If you’re not using this feature, I highly recommend it! Remembering to follow up with clients can be a serious bottleneck and I love how this solved that problem!
If you’re not using this feature, I highly recommend it! Remembering to follow up with clients can be a serious bottleneck and I love how this solved that problem!