How to Delegate work to Your Accounting Team

Best for:

  • Firm owners and managers struggling to get their teams to complete tasks on time.

  • Firm owners and managers looking to improve team performance and consistency.

  • Accountants and bookkeepers who want visibility into their workload to plan their time well.

Tight deadlines and heavy workload aside, projects won’t get done on time if no one is accountable for tasks, and you can’t hold anyone responsible without assigning them the tasks beforehand.

The average accounting team is pressed for time, making it easier for team members to forget tasks that were not explicitly assigned to them.

This leads to missed deadlines, burnt-out teams, and dissatisfied clients.

That is why accounting, bookkeeping, and CPA firm owners use the Financial Cents task assignment feature to clarify team roles for all projects. This keeps their teams aligned, engaged, and efficient.

“Financial Cents has enabled me to delegate work to my team so that I can focus on my priorities. “
Erin Louis, President
Advocate Accounting, LLC

Here’s how they do this👇

A Step-by-Step Guide

Step 1:  Identify Tasks to Assign

Every task in an accounting firm can be assigned, but some tasks are easier and more important to delegate than others. These include:

  • Recurring Tasks: the tasks your team performs repeatedly should be delegated to a team member, who will be responsible for their delivery on an ongoing basis.

    You wouldn’t want to repeatedly assign the same tasks every day, week, or month before they can be completed.
  • High-Priority Tasks: sometimes, 80% of project success comes from 20% of the tasks.

    These tasks should be thoughtfully and proactively assigned.
  • Complex Tasks: tasks that require specialized knowledge, like complex tax work, should be delegated to the most qualified hands first. Other team members can easily pick up the remaining tasks.

Step 2: Standardize Workflows in Financial Cents

The workflow templates in Financial Cents make it easier to assign tasks at scale.

Watch this short video to see how:

Step 3: Create Projects and Assign Tasks

This is where you create a project and assign the tasks to team members. You can create a project manually or use one of your pre-existing templates.

Here’s a good example 👇

Step 4: Monitor Team Progress and Provide Support

Tracking tasks in Financial Cents is equivalent to tracking projects in the workflow dashboard.

This short video shows how it works👇

Step 5: Review and Optimize the Process

As long as accounting regulations and client needs are changing, you’ll need to review and adjust your system of delegating work to ensure client satisfaction at scale.

Here are two ways to do it:

  • Gather Feedback from Your Team: your team members will likely be first (and best positioned) to spot the changes needed in your workflows and system of assigning tasks.
  • Update Workflows: use your team member’s feedback to adjust your workflows and templates to reflect evolving task management needs and position your firm for efficiency.
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Why Effective Task Assignment is a Game Changer

Every well-run firm requires a clear sense of ownership for the individual tasks in each project.

Effective delegation helps you cultivate an ownership mindset by giving your team members the responsibility for tasks and providing them the context and resources to finish the work.

Without it, multiple team members could end up working on the same task, which would amount to a waste of billable hours.

“In Financial Cents, every project has a checklist. Once I delegate the tasks to my team members, they can see what they need to do, instead of sending my staff emails to explain anything I need them to do.”
Sarabjeet Ghai
CPA, CGA, Managing Director of Ghai CPA Professional Corporation

Improve Employee Engagement With Effective Delegation

Effective task assignment is a major reason for missed deadlines in accounting firms. It requires you to:

  • Define the purpose of a task
  • Provide the context for the work
  • State the expected outcome
  • Communicate the deadline for completing the task
  • Provide the resources to get it done

Financial Cents enables you to clarify these variables to prevent confusion and redundancy.

The task assignment feature helps your team members understand their role in delivering the quality of client service everyone will be proud of. This increases employee confidence and engagement, resulting in a more profitable firm.

Start delegating clearly with Financial Cents today. Click here to start a 14-day Free Trial.

Frequently asked questions

Does the free 14-day trial provide access to all the features?

Yes, you will have access to all the features and features that Financial Cents has to offer during your free trial. Also, you will be able to invite your entire firm to use the solution.

If the accounting software doesn’t have a feature, can you add it?

We offer a very robust accounting workflow software full of all of the features your firm needs to grow with ease. However, if there is something we don’t offer, you can recommend it to our team! We release new features every week and constantly ask our users what we need to build next so we can drive more value for their accounting firm.

So yes, if you have new feature ideas and requests, we will add them to our roadmap and work with you on the best way to develop them.

How does FC prevent work from falling through the cracks?

Financial Cents makes it easy to track the status of client work, see who’s working on what, and know where everything stands within one simple view. Financial Cents also has built-in reminders and notifications to keep your team on top of client work and deadlines.

How does Financial Cents help protect client data?

We focus on serving accounting firms, and because of that, the security of your data is our number one focus. You read about how we keep your data safe here.

What kind of support does Financial Cents offer?

Offering best-in-class customer support is the core of our business. We understand that you are busy and don’t have time to wait for someone to get back to you after a few hours. That is why we promise quick and responsive support with responses within 15 minutes. We offer live chat support directly inside the app so our team can. If we can’t solve your issue via chat, we will jump on the phone or zoom to quickly resolve your issues.

How easily can I add my clients to the software?

Adding your clients is as easy as 1, 2, 3. You can import all your clients and their data within 30 seconds with our QuickBooks Online integration. If you don’t use QuickBooks Online then you can export your client list (via CSV) from your current software and import it into our system in just a few steps.

How does FC help me automate client data collection?

Our system allows you to send your clients automated requests for data needed to complete your work. It will also follow up with them until they complete the request, so you never have to chase down your clients again. This allows you to focus on what matters most—getting your work done on time and growing your firm.

What reports are available in Financial Cents?

We offer several reports that give you insights that help you identify bottlenecks in your process, drive efficiencies, and boost your firm’s profitability. Some of those reports include capacity management, measuring your effective hourly rate, and time tracking reports.

Do you offer unlimited storage?

Yes, we offer unlimited storage for client and firm files. You can easily store all your documents in Financial Cents to keep your firm organized as it grows.

Can time tracking be integrated with QuickBooks Online for Invoicing?

Yes, you can easily integrate your time tracking with QuickBooks Online. It will automatically push all the time tracked in FC to QuickBooks Online so you can easily invoice your clients and manage payroll.

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