How to Identify Over-Budget Client Work

Best for:

  • Firm owners and managers struggling to meet client deliverables consistently.

  • Accounting and bookkeeping firms struggling to hold their employees accountable for time spent on projects.

  • Accountants and bookkeepers who are spending more time (than necessary) on over-budget work, leading to work stress.

The only thing worse than going over budget for a project is going over budget and not knowing it.

It is all the effects of over-budget work raised to infinity:

  • Workflow bottlenecks that result in employee stress.
  • Greater cost of service delivery than revenue.
  • Unrealistic deadlines that drive client disappointment.

Accounting firm owners use the Financial Cents Time Tracking feature to set time budgets and track over-budget work to make informed decisions that improve their workflows and maximize profits.

“Monitoring workflow and budgeted hours for each task was a challenge in our previous practice management solutions. Thankfully, Financial Cents helps with that.
Financial Cents provides us with the data that we need to set budgets for our team, hold everyone accountable to those budgets, and make sure deadlines are met.”
Amanda Owens
Firm Administrator, Badger CPA

Here’s how firms like Badger CPA do it:

Step-by-Step Guide:

Step 1: Track Work Progress and Budgets in Financial Cents

The workflow dashboard shows you your over-budget work at a glance using the Actual/Budget feature.

Here’s how:

Step 2: Set Budget Limits

You need to allocate time to your projects before you can track your over-budget work.

This short video shows you how:

Step 3: Analyze Profitability and Identify Trends

With time budgets set, start tracking and analyzing all projects going over budgets in one view.

See how👇

Step 4: Adjust Workflows and Resources

Any over-budget work can be Addressed by making one of three adjustments:

  • Reassign Tasks or Adjust Workloads:

    Reallocate complex tasks to more experienced team members. They are likely to complete them more quickly.

    You should also look at your capacity management report to ensure no team member is taking on too much load that can slow them down.
  • Optimize Pricing and Service Packages:

    Projects are only over their budgets when scope exceeds revenue (which determines the resources budgeted).

    Increasing the rate for an over-budget project enables you to reallocate more resources (including hiring more hands) to get it done and remain profitable.
  • Clarify Client Expectations:

    Carrying your clients along as you execute their projects reduces client dissatisfaction significantly. This gets even better with our client-facing work status, which makes your workflow tags visible to clients.

    When your clients see the projects taking you longer time (and resources) to complete, it’s easier to adjust their expectations. Plus, it makes your price increase more acceptable.

Step 5: Continuously Monitor and Improve Firm Operations

Accounting needs and technologies are not stagnant. Your workflows shouldn’t be either. That is why Financial Cents’ real-time reports let you access the data you need to adjust your workflows, rates, and workload at every turn.

But what good is this feature if you don’t review the data frequently enough to inform your decisions?

Start a free trial

Why The Ability to Track Over-Budget Work Is a Game Changer

  • Ability to Set Realistic Deadlines and Pricing Expectations: it’s easy to think your team can finish a type of work in five hours, but you can’t prove it until you start to see how much time they spent on that work versus the budgeted hours.

    Tracking over-budget work helps you to understand how much time projects take (on an annoying basis). This insight enables you to:
    • Give your team sufficient time to complete all projects.
    • Prevent time wastage on projects that take less time to complete.
“I love being able to put a budget of time on the project. When I say, ‘This project should take five hours,’ my team will understand our expectations in terms of the deadline.
This gives us the ability to look back to see if we did it in four hours (which is great) or if we did it in six hours (which will require us to find out what went wrong and how we can make it better next time).”
Alexis Sadler
CEO of Accounting Therapy, Inc.

Get Real-Time Insights That Make Your Firm More Profitable

Financial Cents’ practice management software enables you to access your workflow, client, employee workload, and time-tracking data in one place.

This eliminates the need to go into different apps for the insights you need to make timely decisions, keep your team productive, and ensure all clients and projects are profitable.

You need to try it for FREE. Click here to start your 14-day Free Trial.

Frequently asked questions

Does the free 14-day trial provide access to all the features?

Yes, you will have access to all the features and features that Financial Cents has to offer during your free trial. Also, you will be able to invite your entire firm to use the solution.

If the accounting software doesn’t have a feature, can you add it?

We offer a very robust accounting workflow software full of all of the features your firm needs to grow with ease. However, if there is something we don’t offer, you can recommend it to our team! We release new features every week and constantly ask our users what we need to build next so we can drive more value for their accounting firm.

So yes, if you have new feature ideas and requests, we will add them to our roadmap and work with you on the best way to develop them.

How does FC prevent work from falling through the cracks?

Financial Cents makes it easy to track the status of client work, see who’s working on what, and know where everything stands within one simple view. Financial Cents also has built-in reminders and notifications to keep your team on top of client work and deadlines.

How does Financial Cents help protect client data?

We focus on serving accounting firms, and because of that, the security of your data is our number one focus. You read about how we keep your data safe here.

What kind of support does Financial Cents offer?

Offering best-in-class customer support is the core of our business. We understand that you are busy and don’t have time to wait for someone to get back to you after a few hours. That is why we promise quick and responsive support with responses within 15 minutes. We offer live chat support directly inside the app so our team can. If we can’t solve your issue via chat, we will jump on the phone or zoom to quickly resolve your issues.

How easily can I add my clients to the software?

Adding your clients is as easy as 1, 2, 3. You can import all your clients and their data within 30 seconds with our QuickBooks Online integration. If you don’t use QuickBooks Online then you can export your client list (via CSV) from your current software and import it into our system in just a few steps.

How does FC help me automate client data collection?

Our system allows you to send your clients automated requests for data needed to complete your work. It will also follow up with them until they complete the request, so you never have to chase down your clients again. This allows you to focus on what matters most—getting your work done on time and growing your firm.

What reports are available in Financial Cents?

We offer several reports that give you insights that help you identify bottlenecks in your process, drive efficiencies, and boost your firm’s profitability. Some of those reports include capacity management, measuring your effective hourly rate, and time tracking reports.

Do you offer unlimited storage?

Yes, we offer unlimited storage for client and firm files. You can easily store all your documents in Financial Cents to keep your firm organized as it grows.

Can time tracking be integrated with QuickBooks Online for Invoicing?

Yes, you can easily integrate your time tracking with QuickBooks Online. It will automatically push all the time tracked in FC to QuickBooks Online so you can easily invoice your clients and manage payroll.

Loved by over 10,000 accountants, bookkeepers and CPAs

A badge with a dark background and orange border that reads Software Advice Front Runners 2024 with an orange speech bubble and grid icon. Badge with the text Software Advice Best Customer Support 2023 in white and orange letters on a purple background. A purple badge with the text Software Advice Most Recommended 2023 in white and orange. Gray diamond-shaped badge featuring the GetApp logo and text: GetApp BEST FUNCTIONALITY & FEATURES 2025 in white and teal. A white and gray badge with the G2 logo at the top and bold black Users Love Us text in the center. A faint gray star appears near the bottom. A blue shield-shaped badge with the Capterra logo and text that reads Capterra SHORTLIST 2024 in white and orange. A blue shield-shaped badge with the Capterra logo at the top. Below, a blue ribbon reads BEST VALUE, and 2025 is displayed at the bottom. A blue badge with the Capterra logo and text that reads BEST EASE OF USE 2025.

Get Started Today