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Wesley Armstrong

Wesley Armstrong

Customer Onboarding Manager
Wesley Armstrong is the Customer Onboarding Manager at Financial Cents. He works with accounting and bookkeeping firms as they get started on Financial Cents, helping them turn the way they already work into clear, repeatable workflows. Before joining Financial Cents, Wesley spent two years as a Technical Support Specialist at SmartVault, the document management platform for accounting firms. That gave him a front-row view of the tools firms rely on and the problems they run into, and he now draws on it when helping new customers get set up. Earlier in his career, he worked hands-on as a technician, building jigs and systems that made complex projects easier to repeat. He believes the process can be just as beautiful as the product, and he brings that mindset to every firm he onboards. He’s highly organized and enjoys solving problems collaboratively: learning from the people he works with and finding new ways to tackle challenges together. On the Financial Cents blog, he writes about comparing practice management tools, moving off spreadsheets or other software, and setting firms up for success.

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